We recognise the success of our customers is key to the success of our business.
We work hard to deepen our relationship with our customers and partners to support their evolving needs, as well as the needs of the customers they serve. Our customer promises are what our customers can expect from us and our partners.
Our customer promises
Transparency
On-time Delivery
Integrity
Are we delivering on our promises?
Each year we conduct a customer survey to find out how we are performing against our promises and measure customer satisfaction of our service.
In 2019/20, we achieved an overall customer satisfaction rating of 83%. This means that more than three quarters of our customers are either satisfied or highly satisfied with the service they receive from us.
Tell us how we are doing
Give us feedback
Have you dealt with us recently? Your feedback can help us improve.
To say thank you
Tell us what we are doing well and we will keep at it.
If you have a complaint
We will try to resolve it quickly and will use your feedback to review and improve how we do business. Find out about our complaints policy here.
Related Links
-
Our Purpose
We are passionately driven by our purpose to accelerate & innovate research worldwide
-
Our Responsibility
We care about the environment which makes 'Sustainable' activities an integral part of all our strategies
-
Leadership Team
We are a growing team of industry experts and thought leaders - driven by passion and focussed on results.
-
Our Locations
Our corporate office is headquartered in Mumbai (India) with a sprawling facility which accommodates more than 100 employees.
-
Commitment to Customers
As a company, we are fully committed to providing
-
Our Facilities
With strategic office locations and certified labs we are ready to serve our customers around the world
-
Innovation at Clearsynth
As an organization we strongly believe 'Innovation' is the biggest driving force in building a better tomorrow
-
Code of Business Conduct
Our Code of Business Conduct ensures that we hold ourselves and we do business maintaining our high standards enabling us to fulfill our obligations
You may also want to read about:
